FAQs

We accept the following payment options in this order of preference; 1) Cash, 2) Credit/Debit Card.

Your hair professional reserves the right to cancel your appointment if you are more than 10 minutes late. You will be charged for the missed appointment and will have to pay to reserve any future appointments.

To allow your hair professional to provide the highest level of service, your hair should preferably be rinsed and combed/picked out with no product in your hair. We understand that this is not always possible. As a result, hair washing services are available for add-on purchase upon arrival for your appointment.

If you need to cancel your appointment, please call your hair professional at least one hour before your appointment time. We understand circumstances arise that can conflict with appointment times, but letting your hair professional know of a change in schedule is imperative. If you do not, you will be charged for your appointment and be forced to pay to reserve any future appointments.

Transformation haircuts are for clients who have not had their haircut in more than 2 months. As a result of the increased length, the barber who is servicing you needs more time to achieve the desired style. If you do not book this service, you will affect the schedule of your hair professional and be charged double for your service. This is because your barber will be late on his following clients.

No, we do not accept walk-ins. Appointments are necessary to ensure your hair professional can dedicate specific time to your service. Given our consistently full schedule, we are unable to accommodate walk-ins.

No, an appointment is required to guarantee adequate time for your specific service needs.

Yes, you can book a same-day appointment by visiting the “Book Now” section on our website, where availability is updated in real-time. Be sure to select the appropriately named service when booking for times outside of normal business hours (10 am to 7 pm).

Appointments are available from 6 am to 11 pm daily. Haircuts outside regular hours cost $80, regardless of age. To include a beard trim, please select the “Beard Add-On” service for an additional $10 when booking. You can also upgrade to any premium services of your choice.

All relevant information is organized on our website, including this FAQ section. To maintain a professional atmosphere during appointments, we kindly ask that you refrain from calling with basic questions, as our barbers are focused on serving clients throughout the day.

No further confirmation is necessary as long as you receive an email and text notification with your appointment details. Your hair professional will also receive the same notification and will reach out if there are any issues or changes.

Please notify your hair professional as soon as possible if you are running late. If the schedule allows, we may be able to reschedule you to a later time. If not, you will be responsible for the missed appointment fee, as well as for the rescheduled appointment on a different day.

In keeping with our commitment to men’s grooming excellence, we do not provide services for children under 7. We look forward to serving young clients once they reach this age, helping them develop confidence and style as they grow.